The permission scheme is a set of user/group/role assignments for the project permissions
Break management | Description | Roles |
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manage_break_queue | Allow managers to control the break queue | Administrator, Department Manager, Manager |
request_break | Allow user to use the breaktool | Agent |
Departments | Description | Roles |
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create_department | Create a new department | Administrator, Department Manager |
edit_department | Manage departments | Administrator, Department Manager |
remove_department | Remove a department | Administrator, Department Manager |
Teams management | Description | Roles |
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create_team | Create a new team | Administrator, Department Manager |
edit_team | Manage a team | Administrator, Department Manager, Manager |
remove_team | Remove a team | Administrator, Department Manager |
Tasks management | Description | Roles |
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manage_tasks | Manage requested and create new tasks | Administrator,Department Manager, Manager |
manage_tasks_types | Manage task types | Administrator,Department Manager |
request_tasks | Request a new task | Administrator, Department Manager, Manager, Agent |
Sick leave | | |
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create_sick | Allow user to report a sick leave call | Administrator, Department Manager, Manager |
edit_sick | Change or update a sick leave report | Administrator, Department Manager, Manager |
Staff management | Description | Roles |
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create_user | Create a new staff member | Administrator, Manager |
remove_user | Remove a staff member | Administrator, Manager |
manage_roles | Manage the permissions for each role | Administrator |